Customer Assistance
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|
Lesson
|
Topic |
Reading |
Listening |
Grammar |
Pronunciation |
| 1 |
DSL Technical Support
|
|
DSL activation assistance
|
|
|
| 2 |
Healthcare
|
|
Healthcare provider assistance
|
|
|
| 3 |
Credit Card Customer Service
|
|
Customer billing questions
|
|
|
| 4 |
Commercial Tech Support
|
|
Equipment questions
|
|
|
| 5 |
Healthcare |
|
Claim status for patients and billing
|
|
|
| 6 |
Travel Hotel
|
|
Booking a hotel room
|
|
|
| 7 |
Finance Collection |
|
Payments by phone |
|
|
| 8 |
Tech Support 1
|
|
Installation support |
|
|
| 9 |
Tech Support 2 |
|
Billing address error
|
|
|
